1. Are you a fully Registered Travel Company (and/or belong to a professional Tourism Body), where I expect to get quality services worth my money and time?

YES! We are duly Registered as a tours and Transport Company with The Government of Kenya (Ministry of Tourism and wildlife), besides being an active member of KATO (Kenya Association of Tour Operators), and licensed under the Nairobi City Council Local Authority Act to operate offices and travel businesses.

2.What are the main touristic attractions in Kenya?

Due to our diverse endowments of natural resources, breathtaking landscapes and very beautiful beaches, Kenya remains the country of choice as a tourist destination, in fact the “whole of African continent in one shop”. Our national parks are wildlife-rich, with some like the Mara (Lion Country) hosting all of the Big Five game and unique ones where game drives can be done on foot. Our lakes, some inside the parks, provide arrays of birdlife, e.g. Nakuru (Birdwatchers’ Paradise) that hosts 1000’s of flamingos and over 450 species of other birds. Others provide unforgettable boating experiences and fishing expeditions. Kenya also offers climbing experiences of snow-capped mountains and the best view of Mount Kilimanjaro, Africa’s highest mountain (5895M). The Beaches within are incomparable to any other for fulfilling sun-and-sand experiences. Kenya’s ultra-modern cities and country towns will provide you with a chance to meet and mix with the locals (wananchi) and their interesting diverse cultures some of which are as traditionally old as time itself, not to mention our Museums which showcase our various historical and cultural heritages.

3.When is the best time to visit Kenya?

Our Country is good all year round for safari even though it gets better between July and October when the world-famous wildebeest (gnu) migration is deep in Masai Mara National Park from the Serengeti in Tanzania. As these wonder- animals move, they attract alongside, a huge big-cat population that preys on them and an equally huge number of herbivores which are sure not to miss the attractive pastures and water that these migrants source. With two rainy seasons, the longer one from late March to May and the shorter one in November, the country is still blessed with abundant sunshine now that it is astride the equator. At this time certain places may be muddy and hence slippery but still manageable

4. What types of Safaris and holidays does your Company offer?

We are an outfit that offers both Camping and Lodge Safaris. For a camping package which is best suited for budget travelers, we put you up in tents in our campsites and/or budget hotels (where applicable). For a lodge package which is pegged at slightly higher costs, we put you up in luxury lodges during your stay. Please note that we can piece up a package for you that includes both camping and lodge upon request. Aside, we also offer trekking and mountain-climbing holidays for outdoor lovers with various activities therein. We can organize beach holidays for those who just need an easy time with sun-and-sand. In addition, we offer other services such as airport meet-and-greet and transfers where you will definitely experience our incomparable high quality customer service.

5.When out on Safari with your Company, can your offices be accessible to our communication round the clock?

YES! We have various operations offices including one at the Airport International Arrivals Terminal that is operational on a 24-hour basis. This office is manned by qualified personnel operating on a shift-basis, and is complete with a state-of-the-art base radio, fixed telephone lines and mobile hotline numbers where we can be reached at any time.

6.Do you have an efficient back-up plan in case of a vehicle-breakdown when we are out on Safari?

YES! We enjoy a large fleet of Safari vehicles, many out in the field with an equally large number on stand-by, all manned by competent and highly experienced English-speaking Driver-Guides. The vehicles have good ground clearance, are fitted with VHF communication units and radio, and a GPRS 24-hour tracking system enabling monitoring at all times, now that security is of essence. Besides, we have a fully equipped garage and workshop that is able to handle all forms of vehicle repair, tune-ups, diagnostics, preventive and curative maintenance.

7.Am I guaranteed to see a requested (particular) animal while out on Safari with your Company?

Much as our highly qualified, knowledgeable and experienced Driver-Guides go out of their way to make your Safari a memorable and true African experience, we do not guarantee 100% seeing a requested particular animal. This is because our National Parks provide natural home environments to the animals that roam freely in the bushes unlike the case of being caged in Zoos.

8.In case I have special dietary needs (e.g. a vegan), can these be arranged and met if I opt to take a Safari with your Company?

YES! We cater for all dietary needs (from Meat-lovers to Vegetarians and even Halal). We always welcome requests for the special dietary needs prior to the Safari to give us adequate time to prepare for the same.

9.Why don’t your itineraries have the Safari Costs quoted on them?

Our Tour Consultants are ever ready to gladly give you the costs upon inquiry while also taking the chance to engage you on a one-on-one and provide you with extra information as and when necessary. They are all reachable via email, telephone and mobile phones indicated on our “CONTACT US” Section.

10.Apart from the everyday itineraries in your Website, can you also come up with tailor-made itineraries that are off the beaten track, upon request?

Definitely YES! We boast having fully qualified Tour Consultants who have many years of experience in the travel and hospitality industry. They are able to come up, fast, with customized and cost-friendly itineraries while making recommendations wherever necessary to suit the customer’s holiday needs.

11.Is it okay to book for a Safari in advance and what is the time-frame?

Yes! This is quite in order and can be done way back from the safari-date. In fact we highly recommend this as it enables us to do early lodge booking arrangements which greatly increases guarantee of availability of accommodations at your destination(s) of choice. This is especially so for those who wish to do a safari during the High Season (July – October).

12.Upon confirmation of my taking a Safari with you, what is the mode of payment and when is the latest time to do this?

Upon confirmation, you will be expected to make a wire transfer of 40% and the balance be paid before the start of the safari. We accept cash, credit cards that is Master card, Visa card and JCB. At least a month before the safari is okay but we also accept last minute bookings.

13How is the Security situation in Kenya? Will I feel safe while in the Country?

Our government has invested heavily on security for not only its locals but even its visitors in general, now that our economy relies heavily on international and domestic tourism. It works round the clock with all security agencies and Kenya Wildlife Service who are mandated to protect and manage the national parks and wildlife in ensuring security in all the tourist destinations and wider country. Other Stakeholders like KATO, KTB and KTF also play a major role constantly in monitoring the state of situations (security included) and advice their members accordingly on the same. With such information, we are always able to recommend changes on itineraries as they come.

14.Is there any other thing of importance that I need to know before I come to Kenya?

Since Kenya is a diverse Country with so much to be experienced within, our Tour Consultants would only be too glad to glad to engage you on this on a one-on-one basis using our communication channels on “CONTACT US” Section.